隐私政策

Revised Feburary 12, 2025

Thank you for your interest in Isekai Entertainment LLC (“关于我们”, “we”, “us”, or “our”) and our “Games” (“剑之梦语” or others). We are committed to protecting your personal information and your right to privacy.

When you visit our “Websites” (https://swordreverie.com, https://isek.ai, and others) , when you play any of our “Games”  (“剑之梦语” and others), or use any of our services or products (the “Services“, “Products“,  which include the Websites and Games), we appreciate that you are trusting us with your information. We take your privacy very seriously.

This privacy notice applies to all information collected through our Services (which, as described above, includes our Website and Games). In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, you may email us at [email protected].

TABLE OF CONTENTS

1. Information Collection
2. Information Usage
3. Information Sharing
4. Information Transfer, Storage, and Security
5. Privacy Rights
6. Privacy Policy Update Policy

1. Information Collection

Personal information collected with consent provided by user:

We DO NOT automatically collect personal identifiable information such as email, first name, last name, or information for playtests (VR Headset, PC Specs, Gaming Experience) etc. We DO NOT send email marketing to potential customers from purchased mailing lists without first obtaining the users consent.

User will have consented to providing us their personal information when the user provides that information to us through our Explicit Form (sign up form or playtest surveys) or through Soft-opt in when purchasing our product, game, or service and not opting-out of additional communications.

By providing us your personal information through our Explicit Form, you provide consent, or have received consent from the person you are submitting the data for to allow us to use the personal data submitted according to the terms of usage and sharing in this privacy policy.

During the purchase or sale of any of our company’s Games, Products, or Services including on Third-party Platforms (such as Oculus Store, Steam Store, Kickstarter, etc.) where you also provide your personal identifiable information, you will have consented to providing us your personal information for the purposes described in this Privacy Notice if you DO NOT OPT-OUT.

If you no longer wish to be contacted by email about our company, and our Games and Services, you may unsubscribe at any time using the unsubscribe link in our emails. You may also ask us to remove the personal data you provided at any time by contacting us at [email protected].

Automated anonymized data collection:

By using our Services, including by browsing our Websites or by playing our Games, you consent to have certain anonymized data collected from you. This anonymized data may be linked to your personal identifiable information if you have created an account to complete the linking or if you otherwise provide us your information to link the data such as in a playtest survey. If you do not create an account to link the data, the data will remain anonymized, and we will have no way of knowing who the data belongs to, and hence will not be able to delete your data or to restore your gameplay progress using the data. When you ask for you data to be deleted, we may delete only the link that makes the anonymized data identifiable and not the underlying data itself.

The anonymized data we collect may include:

Web browsing info:

IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, city, information about when and how often you use our Website and what actions you took on our Website, whether you clicked on our advertisements, and other technical information.

Like many businesses, we also use cookies and similar tracking technologies (like pixels) to access or store information. Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website.

Game info:

Save data to track your progress in the game and game logs for in game actions such as when, how often, and how long you played our games, where you walk to in game, how you are swinging weapons, how many enemies you hit and killed, enemy AI behavior, when you are hit or killed, what abilities were used, your level, weapons and materials you crafted, etc. as well as device information, city, as well as other technical information such as crash logs.

We only collect data that relate to our Company and Services. We do not automatically collect data on actions or behaviors outside of our website, services, products, and games such as what other games and apps you may be using or playing, or what other websites you are browsing unless you explicitly provide that data to us in our surveys.

2. Information Usage

The information we collect is primarily aimed to help us build better games that our players will like.

However, we may use the information we collect for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

• To improve our games and other products. We may use the data we collect both in game and through surveys to make changes and improvements to our Games, Services, and other Products.
• Request feedback. We may use your information to request feedback and to contact you about your use of our Websites, Games and other Services.
• Fulfill and manage your orders. We may use your information to deliver and facilitate delivery of our Games and Services, including to send you game keys or access to beta tests and manage your orders, payments, returns, and exchanges made through our Websites or Third-party Services (such as Oculus Store, Steam Store).
• Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions.
• To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as Steam, Ouclus, Facebook, or Playfab account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process.
• To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
• To post testimonials. We post testimonials on our Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the consent of the testimonial. If you wish to update, or delete your testimonial, please contact us at [email protected] and be sure to include your name, testimonial location, and contact information.
• To enable user-to-user communications. We may use your information to enable user-to-user communications with each user’s consent.
• To send administrative information to you. We may use your personal information to send you game, product, service and new feature information and/or information about changes to our terms, conditions, and policies.
• To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
• To protect our Services. We may use your information as part of our efforts to keep our Website, Games, and Services, safe and secure (for example, for anti-cheat, fraud monitoring and prevention).
• To enforce our terms, conditions, and policies for business purposes (such as playtesting NDA), to comply with legal and regulatory requirements or in connection with our contract.
• To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
• To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Servcies, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time.
• Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
• For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Website, products, marketing, and your experience.

3. Information Sharing

We do not share your information with third parties unless it is for the purpose of conducting legitimate business related to our Company and Services. Those purposes are outlined in Section 2.

We DO NOT sale your email to spammers or other marketers unrelated to our Company.

4. Information Transfer, Storage, and Security?

We use third parties to collect and store your data. We may also store your data on our own internal systems. These third parties include but are not limited to Google, Facebook, Reddit, Twitter, Mailchimp, etc. We will take necessary precautions to prevent unauthorized access to our own internal systems and third-party systems where your data is stored. We expect our third-party partners to also take necessary precautions to prevent unauthorized data access. However, we are not liable for data breaches caused by our third-party partners. In case of data breach, you will be notified in a timely manner.

Your information may be transferred to, stored, and processed by us in our facilities and by third parties (such as, but not limited to Google, Facebook, Reddit, Twitter, Mailchimp, etc.) with whom we may share your personal information to for our business purposes outlined in Section 2.

If you are a resident in the European Economic Area, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

5. Privacy Rights

All users have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please email your request to [email protected]. We will respond to your request within 30 days.

If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Website, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. Privacy Policy Update Notice

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information. By continuing to use our website, service, and games, you are consenting to the collection and use of your information in the way outlined in the updated privacy policy. If you do not agree with the changes in an update to our Privacy Policy, please discontinue the use of our website, services, and games. If you would like to delete your personal information to prevent further use, please contact us at [email protected].